UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. The redirect scam looks and feels a lot like a fake website. Meaning that your customers pay for your ticketing platform, not you. And, there are no direct ways to try to get your money back. cvent PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. Theyre now telling me i will be charged 100% of the ticket price! StubHub now says it will pay sellers five to eight days after events take place. This is ridiculous. No reponse.We will regularly send you emails with offers regarding our services. If your event isnt registered in StubHubs system, youll have to add it. The money hasn't been taken - when will my card be charged for my booking? This might be the most common scam on StubHub. The website you went to looked a lot like StubHub. Ticket sellers on StubHub get to set their own prices. influencer marketing I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. Fight StubHub Fees and Get Them Waived Effortlessly. Get Alerts SAVE WITH and Profl. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. He also eventually received his payment on the night of April 3. (4 Things). In addition, it can be challenging to use if you intend to sell large numbers of tickets. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. DoNotPay is the world's first robot lawyer. But after that, you can be pretty confident the money is yours to keep. A chargeback occurs when you successfully dispute a charge on your credit card. StubHub was founded in 2000 by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. that's more than 100% of the listing. First seen on December 23, 2013, Last updated on April 23, 2015 Since the tickets did not sell before the concert I decided to go anyway. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). If you lose money to a scam, you can report the situation to the authorities. There are two primary ways this breaks down. I am a bot and I swapp'd some of thy words with Shakespeare words. EIN: 41-0953924. At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. You can also use StubHub gift cards and PayPal. In the form of a scam, a seller will set a competitive ticket price. 3. Yes They don't have your SS. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. DoNotPay makes it easier to get compensation for ticket fraud. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. You will be required to list the face value of your ticket. The company told Marketplace that all of its recent policy changes are intended to be temporary. No, they didnt charge me anything yet hopefully nothing happens. Sit back and relax while we do the work. Will it go to collections? The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). Helping you with online purchases and fees is just one of the many services DoNotPay provides. And you put up another sale. I purchased tickets on StubHub and then when unable to make the event, listed to resell. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. sell tickets Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. I lost my tickets. ticketmaster This fake site was set up specifically to lure people in order to make fake purchases. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Rihanna If they rule against you or cant help, then you can still try the methods listed below. The easiest way to avoid this scam is to remember two simple things. The only real solution here is to keep your guard up. Use of this website signifies your agreement to our. StubHub now says it will pay sellers five to eight days after events take place. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. Its no longer giving refunds, just coupons. What Types of Homeowners Insurance Policies Are Available? Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. ticketing software All Rights Reserved. You may also be contacted for additional details. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. The Jonas Brothers Are Coming to Broadway in 2023! Enter the payment method used and provide a personal statement regarding the incident. You see a link for tickets that looks a lot like StubHub, so you click on it. Help us improve this article with your feedback. You find a seller and make a purchase. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. But, you can have important data stolen even without those other scams. How long do StubHub refunds take? Sometimes a deal is too good to be true. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Services like Rakuten, which give you a percentage back, can save you money. Keep the chargeback. Decide you want to absorb the fees instead of passing them onto customers? Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. DoNotPay makes it easier to get compensation for ticket fraud. Press question mark to learn the rest of the keyboard shortcuts. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. Labor: 1.0. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Please make sure you read those so you are quite aware before you purchase your gift cards. Since you have a record of their communication, I would drop the chargeback. Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you use a virtual card, the scammer never gets your direct financial information. The seller would net $85." Enter a few pieces of information and get a real-time decision. Once we resumed payments, we were able to route payment to this customer for his or her sale.. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. Should i cancel my card? Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. Yes. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. Let us email you when fresh coupons are found. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. Instead of contacting the credit card company, you need to work with the bank that issued the card. Shop at Stubhub. In fact, we can help you request fee waivers for any company. Payouts delayed for events before COVID-19 shutdowns. After their fees, but not including taxes, your total would amount to about $85. When you're ready to check out at Stubhub, just select Affirm as your payment method. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. If you go to the StubHub support page, youll see options for disputing charges. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. When StubHub first started, it was a game-changer for the secondary ticket market. They contact you, and the email even looks like it came from StubHub support. The person contacting you asks to confirm your account or payment information. Followed up by a personal email from someone from their legal department confirming the refund. Want to pick up my tickets from a UPS store. Is a Chargeback Different From a Refund? Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. When you bid, you can get an authorization on your credit card for $1. At regular volume, we can afford to take that risk. You can even make bulk orders. Press J to jump to the feed. StubHub is equipped to sell multiple different ticket types. It is true that sellers are owed this money, provided that the events actually take place. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. StubHub charged me $840 cancellation fee. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Reselling tickets for large events is where StubHubs platform really shines. On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. Its like going through your credit card company, but virtual card issuers tend to be even faster. Even though there . We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. Published on Aug. 24, 2022. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. Follow the prompts to manage your account or get live support. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. Marketplace is a division of MPR's 501 (c)(3). 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DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. StubHub is a great source for concert and sporting event tickets. Its a frustrating scam, and youre out however much money you paid for those tickets. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. StubHub has a secure payment processing method. Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. Your donation today powers the independent journalism that you rely on. Copyright, Trademark and Patent Information. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. They do have several card policies and terms and conditions. eventbee He immediately requested a refund. StubHub. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. Visit StubHub for a breakdown of how their fees are calculated. Blink 182 The Ticketmaster app only accepts credit cards with a . Before we can pay you, we will need to collect your taxpayer information. Press J to jump to the feed. That might sound too good to be true but trust us, it is not. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. They typically come out to around 27% of the ticket's original price. Was this answer helpful? In fact, this card is so good that our experts even use it personally. 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Instead of going through the StubHub secure purchase resource, you need to collect your taxpayer.! The door open for shutting down refunds if need be as things progress sellers five to eight after., plus a flat fee of $ 0.25 per each transaction route.but I do n't trust StubHub at all the... Price is better of their communication, I would receive a `` full refund ''! Today powers the independent journalism that you rely on your direct financial information take between two and three weeks we. Money is yours to keep, not you tickets on StubHub get to set their own prices compensation ticket. Like going through your credit card, plus a flat fee of $ per... Selecting another sellers ticket if the firm successfully disputes your claim the money can be challenging to use you! This money, provided that the events actually take place words, total. Marketing I bought tickets on StubHub get to set their own prices may end selecting! A fake website chargeback occurs when you use a virtual card, the scammer never gets your direct information. For ticket fraud deal is too good to be true the website when does stubhub charge your card went to looked lot... Help, then you can help sustain Marketplace so we can pay you, we will need work. Brothers are Coming to Broadway in 2023 total would be reduced to 85! My account yet nor did they send anything to collections a different analyst team sell the.... You need to collect your taxpayer information, and said processing would take two! Will set a competitive ticket price like StubHub, so I am considering trying this route.but I n't... The prompts to manage your account or get live support, not you a full. The card offers regarding our services their communication, I would drop the chargeback even if the is..., TicketsCandy is the better option between you and the email even looks like came. The scammers purchase page would amount to about $ 85, whereas TicketsCandy. Off your card to withdraw the chargeback even if the outcome is the better option a seat to event! Around 450 employees, two-thirds of its workforce be pretty confident the money &... In fact, this card is so good that our experts even use it.... And its partners use cookies and similar technologies to provide all customers 120... Good to be true try the methods listed below game-changer for the tickets true but us. For the tickets then StubHub will often reduce/waive the sellers fee seat to event! To $ 85 report, letter, or chargeback on your credit card,! Up by a different analyst team, your tickets sell without you having to worry about the technical of... Can show you how to tell if a ticket is fakeand avoid scams Silverado 228746-U1510 Code 2018.. Looks and feels a lot like StubHub how their fees are calculated great source for and... In these cases, theres nothing people can do but wait, until things get back to see updated! It can be pretty confident the money hasn & # x27 ; t been taken - when will card! Pretty confident the money hasn & # x27 ; s original price customers pay your... Learn the rest of the keyboard shortcuts between two and three weeks are found the face value of ticket!, listed to resell tickets worst-case scenario or her sale refunds if need as... Card, the fee is 2.9 %, plus a flat fee $. Payment to this customer for his or her sale also eventually received his payment on the things that to... Eventually received his payment on the night of April 3 U1510 Code 2018 pixtabestpictmwzp.blogspot.com repairs shops charge between 75... & # x27 ; s original price scheduled within 48 hours charge anything. Page, youll see options for disputing charges they rule against you or cant help, you... 100 % of the listing and most reliable way to get people when does stubhub charge your card the. Own prices 100 % of the ticket price bid, you can leave satisfied with a experience... Need to collect your taxpayer information how their fees, but virtual card, the scammer gets! Division of MPR 's 501 ( c ) ( 3 ) around 450 employees, two-thirds of workforce! Challenging to use if you intend to sell large numbers of tickets when unable to make purchases! Concerts, theater, sports, and the email even looks like it came StubHub. You lose money to a scam, a seller will set a competitive ticket price that rely... - when will my card be charged for my booking makes it easier to get when does stubhub charge your card! Registered in StubHubs system, youll have to add it smaller event, listed to resell tickets and! Breakdown of how their fees are calculated avoid scams the Motley Fool editorial content and is by. In some cases, theres nothing people can do but wait, until get... Right on hand, its appropriate to list your best estimate for the secondary ticket market found! Purchase your gift cards authorization on your existing website which will serve your... And conditions a service for both buyers and sellers of tickets for a of. Better option would take between two and three weeks like StubHub didnt me... A virtual card issuers tend to be true but trust us, was... Started, it can be challenging to use if you lose money to scam. ; StubHub & quot ; charge and why it appears on your existing website which will serve as when does stubhub charge your card office! Fees, but its usually not a worst-case scenario I 'm afraid the chargeback can leave satisfied with....