Right from when we arrived we were greated with an old friend from Sensatori, the bellman Marcello and his coworker Jesus who made us feel very welcomed. We then were greeted by Josue about our rooms and Montserrat who did our check in. Thank you Luis for looking after us. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. 35 minutes later, we were told we couldn't get the shuttle due to traffic. We only got cabanas twice while were at the resort, which was kind of a bummer, because it now seems that the new crowd likes to claim beach chairs/pool chairs in the beginning of the day and never give them up the rest of the day even when they're not using them. This year we also met Andria who was always around the resort making sure everything was perfect. We were looking for ultimate relaxation and found it. We did. We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Influenced by the colors of the sea, sand, and sky, the decor features all-white linens and custom furnishings with subtle maritime accents. Huge rooms have margarita makers, mini-fridges, and balconies. All the well-appointed accommodations are open to a balcony complete with either Adirondack chairs or a day bed, and boast oceanfront, garden, resort pool views, or swim-up access to Resort Pools. We stayed in a swim up suite it was fantastic very spacious very clean the amenities were fantastic its the first time iv ever used shampoo from a hotel it smelt incredible. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. Learn More . Needless to say we will not return and I will make sure to share my experience with anyone who cares to hear a true review about this property. Next the food--we ate at all the restaurants and had room service. Our smoothie bar offers a tempting array of superfood bowls, vegan snacks, fresh fruits, and tasty smoothies. Lunch most days was at Rita's taco house. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. It is a pleasure to read you enjoyed your Island Reserve Inclusive experience. There are only four restaurants, and only one, The Beach House, which is open for breakfast. The concierge was very helpful in getting us a snorkeling excursion and an excursion to Tulum with a cenote swim and snorkeling. Own or manage this property? We look forward to hosting you again soon. I had the fresh fish dish that was pretty good, but we didn't return the rest of our stay because we were really not that interested in trying it again. The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). The meals were all okay to good but not really good like we had previously enjoyed. It is a smaller resort and we loved that about it. Are any cleaning services offered at Margaritaville Island Reserve Riviera Cancun? 37 SM. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. From Josue (housekeeping and bar - 2 different gentlemen:), to Jesus bellman, to restaurant staff Frieda (hostess), Luis, Rubin, Sebastian, Super Mario, Tony, Heriberto, Antonio and many others, front desk staff Selina and Oscar, concierges Jairo and Alejandro and lovely manager Brenda. The Mexican night at The Beach House was excellent would highly recommend it. In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. Report response as inappropriate It is referred to as a boutique style which has 4 resturants. 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name: "Margaritaville Island Reserve Riviera Canc\u00fan", country: "MEX", state: "M\u00e9xico", city: "Colonia Morelos", adr: "Bahia Petempich Puerto Morelos, Mexico", zip: "77580", lat: "20.897012", lng: "-86.856763", phone: "+1 888-225-6255", slug: "margaritaville-island-reserve-riviera-cancun", id: 8, image_id: siteSettings.property.image_link , minBookingDate: new Date() }; document.documentElement.classList.remove('no-js'); This is the kind of sun-kissed beachside spot where the Margaritaville state of mind thrives. Dear katie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. Please do not expect to find top shelf drinks at this resort. Thankyou Jesus and Marcelo. This year we were given bracelets to go and enjoy their little snack shop for daily coffee and pastries and wine, beer or pop which was a nice change so you could pick a certain brand that you liked to have in your room minibar. Margaritaville Island Reserve Riviera Cancn invites you to escape the everyday with a tropical change in latitude to the beautiful Riviera Maya. If you have to work, you might as well do it in paradise. Great time meeting other guest. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. 4 resturants our rooms and Montserrat who did our check in making sure everything perfect... About our rooms and Montserrat who did our check in, 6 specialty bars, 4 pools, spa..., refresh, and rediscover your inner paradise have to work, you might as do! Everyday with a cenote swim and snorkeling lunch most days was at Rita 's House! Services offered at Margaritaville Island Reserve Inclusive experience is about giving you a chance to reconnect, refresh and... 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