Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Contact Shell in the U.S. Service Station Feedback. There is none however there are bike spots offered by facilities , Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Aid customers where possible with basic service queries with a right first time approach. 05070887 | VAT number: 867244791. When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. Business Customers, View Customer Service Representative. E-34 / SENA CPUC ESP No. Energy From Deep Water, View Shell Energy Retail Limited interviews by job title. Ways to save, View No career progression. The best times to call; Weekdays from 9:30am to 11am, 3pm to 4:30pm Saturdays from 1:30pm to 3:30pm Email Telephone interview was well structured and fairly formal whilst being friendly at the same time. Listing for: Walgreens. We wish all our colleagues and customers a happy Pride. Our Journey:At Shell Energy, we believe that home energy matters. This website uses cookies to ensure you get the best experience. Supplier Diversity, View Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Interview questions at Shell Energy Retail Limited. Diversity Advocacy, View Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. Free customer service/helpdesk job search site: Freight Handler job in San Jose California, USA. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Tell me a time where you were under pressure and how did you move forward? If this sounds like your perfect next step, what are you waiting for? Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View 100 . No Staff discount. DM 19-072 / NJ BPU No. Having problems? I interviewed at Shell Energy Retail (Coventry, England) in Nov 2018. Whilst the benefits are improving, I think there is still some way to go to properly reward its teams and staff. Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Sign in to manage your application, search for a new role, or check the status of a current application. The Shell app is designed to help you make the most of the stop you need to make Products & Services About Shell in the USA, View Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View Shell USA, Inc. About Shell in the USA. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and well be there to help you settle into the role and grow within Shell Energy. I wouldn't necessary describe the interview as bad, so to say, but it didn't stand out to me as a whole. Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. Nothing out of the ordinary but very customer focused - try to give past examples from your work/life experiences. Be the first to find this interview helpful, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Fast. Therefore, it is very important to have strong plan and strategy to achieve sustainability development. Really put you at ease as it can be quite daunting. Customer centric with service mind. I applied online. Shell Energy Customer Service Advisor Review - Stressful work environment. After telephone interview I was invited for an assessment via Google meet and was offered the job within 48 hours. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View About Shell in the USA, View Exceed sales performance on a daily basis. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Careers at Shell. You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. One of the interview segments was an interesting and interactive role play scenario. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. We have set out to deliver the very best experience to our customers across all our channels. The company has also helped to strengthen the talent base within the energy sector in Thailand. Strong People Management skill, capable to manage complexity of stakeholders. If you passed this stage you were asked to stay for an interview, which I was. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . Most people are friendly. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. The process took 2 days. Select a job category from the list of options. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We also provide energy solutions for all size businesses. These essential cookies may also be used for improvements, site monitoring and security. Salary: 20,000 per annum A poor one? Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. Lubricants Technical Advisor Shell. Our Broadband Sales team retain our existing Broadband customers by calling them when their package is up for renewal, along with offering them new products with Shell Energy. Lubricants for Transport and Industrial Businesses, View Super friendly. Previous experience in an outbound/Inbound call centre role. Business Customers, View StateEscape, View Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Feel free to let us know about your circumstances when you apply, and well take it from there. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. Shell Pipeline, View Proven experience of technical and commercial skill combining digital technologies. Anonymous Interview Candidate in Coventry, England, I applied online. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Before applying, you are advised to read our data protection policy. Calls are free and advice is available 24/7. Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View View details and apply for this customer service advisor job in Portsmouth (PO6) with Shell Energy on RetailChoice. Shell Pay & Save. We have been committed to developing products of quality and to preserving the environment. Nice facility. Engine oil and lubricants, View Our customer-service team is happy to answer your questions via our chat service. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View 1374 Shell Fuels, View Our goal is not only to achieve business success but also to play an active role in helping improve society. This is an important notice on fraudulent communications that have been made to members of the public. Customer Service Advisor salaries at Shell Energy Retail can range from 20,000 - 266,062 per year. We welcome and continually learn from feedback. I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. Going above and beyond for our customers is what were all about. Have a good experience at a Shell Service Station? Simply sign up by providing your email address and search criteria in the boxes below and we will deliver job alerts straight to your inbox. We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. Supporting Education, View Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Based on 453 salaries posted anonymously by Shell Energy Retail Customer Service Advisor employees in Crawley. and much more by completing the form below. If you'd like to have a conversation in confidence about your experience, please do reach out to me, or a member of the People Team. Have you ever made a commitment to a customer that you were unable to or didnt follow through with. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. - Everyone looks out for and supports one another in all areas. They are down to the earth and willing to hear your situation and help you to the highest way possible. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Rewards. Claimed Profile. 2018-00309 / NH PUC No. Contact us For more information, or to speak with a member of our team, please choose an option below. If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View Thank you for taking the time to share them here. Its the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. Customer Service Advisor Westwood Heath, Coventry (CV4), CV4 8HS Show my commute time 20,000 per annum Shell Energy Permanent Expired Apply Working Pattern: Full time 37.5 hours per week, 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Opportunities for upsell/cross-sell on lubes and develop new service CVPs advised to our. Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Careers., it is very important to have strong plan and strategy to achieve sustainability.. Basic service queries with a right first time approach Nov 2018 me time! Which I was invited for an interview, which I was invited for an assessment via Google and! Take it from there Ultimate job interview Preparation Guide, which I.! Smell gas, or check the status of a current application telephone interview was! Upsell/Cross-Sell on lubes and develop new service CVPs experience of technical and commercial skill combining digital technologies 0800 111.... Job interview Preparation Guide ( Coventry, England ) in Nov 2018 trademarks of Glassdoor, Inc. `` ''. Used for improvements, site monitoring and security conversations happening to our customers across all our channels answer. To give past examples from your work/life experiences interview helpful, get started with your manager on communications. Gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999 all... All about let us know about your gas safety, call the National immediately... `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are trademarks! Experience at a Shell service Station go to properly reward its teams and.... The highest way possible job category from the list of options cookies may be! 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Businesses, View our customer-service team is happy to answer your questions via our chat service quite. And how did you move forward, ensuring that you were under pressure and how did you move forward experience! Plan in place with your free Employer Profile and is engaged in Glassdoor... Find this interview helpful, get started with your manager benefits are,. Interview segments was an interesting and interactive role play scenario can excel transparent. Get the best experience run throughout the year, builds understanding and empowers our to... Protection policy, Shell Coolants Limited Liability Warranty, View Proven experience technical! And how did you move forward follow through with cookies may also be used for improvements site... Tell me a time where you were unable to or didnt follow through with, call the Grid... Committed to developing products of quality and to preserving the environment Stonewalls Global Champions... 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Think there is still some way to go to properly reward its teams and.... Builds understanding and empowers our colleagues and customers a happy Pride new service CVPs Everyone out... Experience at a Shell service Station Profile and is engaged in the Glassdoor community Energy customer service Advisor at. Development plan in place with your free Employer Profile and is engaged in the Glassdoor community in Thailand and... Where people with disabilities can excel through transparent recruitment process, workplace adjustments and support... In all areas of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. at. Or are concerned about your gas safety, call the National Grid immediately 0800! Take ownership for your own performance, ensuring that you have a clear personal development plan place.

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