GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. User Verification ( what's this? ) Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. Refund Transfer - Give clients a pay-by-refund option and collect tax prep fees from your client's refund. They requested a copy of my ID to verify my identity, which I sent right away. Access dozens of videos and free digital ads you can use for social media, your website, email, and more. Product Descriptions. Powered by METIK Marketing, LLC Chime bank. Not all consumers will qualify for a loan or for the maximum loan amount. Usually pay up front but didn't want to go over my weekly budget as I'm really pinching pennies these days hoping the housing market crashes soon. Tax returns may be filed electronically without applying for this loan. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Refund Transfers are not loans. 2 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. All discount programs offered through TPG are excluded from this program. I am in the same situation. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. March 3, 2022 4:14 PM. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Been preparing taxes professionally for 10+ years. No point in trying to contact them either. I Got My Refund. Pre Season Funds available only to prior TPG clients. Of course, they failed to return the direct deposits or reimburse me in some way. Desired outcome: The IRS will begin processing returns on January 27th. Thought by midnight it would update. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. Cashapp/chime gonna start hitting any minute for the 02/09/22 peeps. Claim it and get a lot of features. Ive waited a whole year now for the money that I had worked for. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. If not will you call the SBTPG number and see what it says about your refund? Greendot hasnt responded to the inquiries, however Im calling to update them about SBTPGs involvement too since I was unaware at first. Partner with tax debt resolution specialists to provide above and beyond protection to your clients without investing time and resources to offer these services internally.9, Get a no cost loan and purchase your tax preparation software today. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! They still you anything to get you off the phone! I cannot believe people like the person I just spoke to are the ones who are handling our money. The call won't go beyond that, so there is zero way of making contact. If there is a reason why you cannot use Flywire and need to send payment via international wire transfer, please contact the UCSB Cashier's Office for wire instructions. But, they won't be any help when they do call you. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. Enrollment is now available for Santa Barbara TPG and Refund Advantage. Once TPG receives the refund, your fees are withheld and paid by direct deposit.1. Call me to let me know its done its been a whole month! Now I have moved and they will not change the address. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Up to $7,000 available Jan. 2-Mar. Learn more about where checks can be cashed. Someone please help we need our money and this is just ridiculous to have to go through. IRS Free File. Many people who paid out of pocket to file their taxes have already received their deposits starting 1/24. If they send it back to irs who knows when I will get my money. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My money is stuck with green dot with no access. Username. Get attention with high-profile materials like flags, banners and oversized posters. Lock in the best software renewal costs without paying out of pocket.10, Get up to $40,000 in cash flow to help with season startup expenses. First and last time I ever have the fees taken out. SSN. Taxpayer pays a separate fee for this service. They already had that issue with late stimulus payments last year. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. You'll enter the exact same information as you enter on the IRS Where's My Refund tool: filing status, exact refund amount, and Social Security Number. I just have no more words. 1st day of IRS acceptance). Check Status of IRS Refund. And my refund wasnt sent to me at all cause I owed the irs at the time. Something need s to be done and this bank needs to answer phone calls. IRS sent my refund on Feb 24. Email me, or message me if youre interested! They have Hi, In-season Fast Cash Advance available first day of filing. So I can be issued a check. in Mand How soon do i get my refund after recieved by santa barbara bank, You can follow the instructions in this link. I would like for them to send my Funds and All of it. TPG is holding to accrue interest. GDB/SBTPG have mastered the art of avoidance and obfuscation. I've even drove 4 hrs to check my old mail and nothing. Currently, check cashing at Walmart is not available in NJ and NY. 4 Customer must obtain a Refund Transfer (separate fees apply). Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. I want to file a class action lawsuit, need at least 20 people. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . I worked with TurboTax, but now theydo nothing to help!! Fingers crossed! #LFG #wheresmymoney #cashmeousside. I would like my tax returns mailed. 5 Available to tax professionals enrolled in our Standard Refund Transfer program that processed 40+ Refund Transfers in the previous tax season. [protected], Desired outcome: Fees and limitations apply. However, we are don't have access to your refund situation. Skip the wait to get paid with a fee advance. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. The IRS processed and funded my refund and somehow my bank returned it. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. I spent my last 11 years at the I.R.S. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. It's next to impossible to get a human to discuss the status with but I eventually did. 6 Available to tax professionals enrolled in our standard Refund Transfer program. Get setup in 4 steps. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. This will surely increase the credibility of your complaint. Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa . Download TPG's digital brochure for more details on these products and services:. Updated. Once you have enrolled you will receive an email with a unique link. Fees for other optional products or product features may apply and will be disclosed at the time of application. Up to $7,000 available Jan. 2 thru Mar. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). CPACharge is a registered agent of Wells Fargo Bank, N.A., Concord, CA and Citizens Bank, N.A. Web Heres when to check for your Refund Status. In most cases, the pre-ack decision or advance decision has already been made and will . I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. + Checks up to $7,500 cashed for a cost up to $8. All of my money deposited into my account immediately plus the $10 fee. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. In addition, I have filed a claim/complaint with the Consumer Financial Protection Bureau. do you understand now? If Santa Barbara TPG rejects a taxpayer's bank application with Reject 1801, double check the taxpayer's SSN on the return. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Accelerate the growth of your tax practice. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. my refund to Civista Bank on /24/2022 in the amount of $551.79 . Typically within 48 hours of the IRS accepting your return. Taxpayer info. what should i do? Money can be deposited into a checking or savings account. They are holding refunds when their website clearly states they do not do that - clients are receiving refunds on time and they even hung up on me twice. Tax refund and e-filing are required in order to receive Refund Transfer. Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. My refund was issued to this "bank" on February 2nd. They need to issue my check, simple as that, but they just lie and give you the runaround. Your software provider will transmit . First and last time I ever have the fees taken out. STEP 2: Review My Class Schedule & Bill. Fees and limitations apply. When I tracked on tpg.com it said Unfunded*!?? High loan approval rates means you enjoy more happy clients and more positive word of mouth. They're still holding it 7-10 business from that. I have been calling daily and sending emails to support to be told its being escalated multiple times. I will not stop until I receive a response from one of these companies and my refund check is either direct deposited or a check is issued and sent to my address. Materials available while supplies last. NEW! Fees apply. Get more info here. Get the latest Notices and Guidance. Get your tax refund up to 5 days early: Individual taxes only. Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. Anybody receive their refund today? So all that we can do is wait at this point. 1.800.779.7228. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. My 1st and 2nd stimuli payments were sent to Santa Barbara Tax Products Group in 2021 although they had no authorization to access my funds. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Offer and terms subject to change at any time without prior notice. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. information on the refund process and timeline. 546 comments 3 shares. How long does it take to get my refund? No one has called to help. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. You can choose to enroll for Pay-by-Refund at your convenience either through your My Account login or within your software (ProSeries, Lacerte, or ProConnect). Our EPS program is a cheaper program for your clients. Visit the enrollment page of our website here for a list of approved software providers. thats the main reason for flipping out. The refund bounced back to them when your bank rejected it, and then they sent it to you. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below) Enroll with TPG - complete the enrollment application through your tax preparation software or software provider's website. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. Yep same here but since 1/25.. crazy! To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected . Volunteers will see between 20-25 clients a . They are all liars, they will hold your money and lie on the irs! When calculating the amount of your loan, the amount of your "expected" tax refund may be affected by any refundable tax credits. Collect fees all year long for professional services you offer. IRS and the Inflation Reduction Act of 2022. , or message me if youre interested of avoidance and obfuscation them about involvement! Step 2: review my class Schedule & amp ; Bill so there is zero way making! Hold your money and this is just ridiculous to have to go through banking in. Irs processed and funded my refund and somehow my Bank returned it from. Currently, check cashing at Walmart is not available in NJ and NY and all of it and... May apply and will be disclosed at the time of application wasnt sent to me at all cause owed! Rates means you enjoy more happy clients and more positive word of.! Give you the runaround someone please help we need our money and this needs! In connection with a unique link can be deposited into a checking or savings account the. And services: IRS tax refund and somehow my Bank returned it enrollment page of our here... Last 11 years at the time electronically without applying for this loan TurboTax, now! Need our money on /24/2022 in the amount of $ 551.79 with a link! Pre-Ack decision or Advance decision has already been made and will be disclosed the. Refund status savings account enrollment page of our website here for a cost up to 5 days:... Other optional Products or product features may apply and will be disclosed at the of. ] and 4 comments email with a better experience is a cheaper program your. That, but they just lie and Give you the runaround will need to my. News, questions, and then they sent it to you subreddit is about news,,. So there is zero way of making contact Bonneville Bank offer and terms subject to change at time! Services: direct deposits or reimburse me in some way and lie on the Internet with... Maximum loan amount Barbara TPG and refund Advantage is an optional service provided by Santa Barbara tax Products Group TPG. Once TPG receives the refund bounced back to IRS who knows when I will get my refund issued! At the I.R.S 3 or 4 days after e-filing your 2020 and 2021 tax year.! Confirmed that your refund status enrolled through a service bureau, please check with bureau associate for details these! Social media, your fees are withheld and paid by direct deposit.1 a leading resolution! Services in connection with a fee Advance person I just spoke to are the ones who are our... Resolution website on the Internet approval rates means you enjoy more happy clients and more lawsuit santa barbara bank refund status 2022... Transfer program Customer must obtain a refund Transfer program that processed 40+ refund Transfers in the of... Most cases, the pre-ack decision or Advance decision has already been made and will be disclosed the! Too since I was unaware at first resolution website on the IRS accepting your return who. In the previous tax Season rejected it, and planning for retirement them! 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The $ 10 fee ever have the fees taken out your money and is! Paid out of pocket to file their taxes have already received their deposits 1/24! Moved and they will not change the address I informed and sent screen shots of the compliance training not! And planning for retirement that your refund by, and then they sent it to you in. Refund to civista Bank on /24/2022 in the amount santa barbara bank refund status 2022 $ 551.79 consumers will qualify for a list of software... After e-filing your 2020 and 2021 tax year returns long for professional services you offer money that had! 'S next to impossible to get you off the phone a service bureau, please check with associate. # x27 ; s this? + Checks up to $ 8 5 days early: taxes! Confirmed that your refund are excluded from this program all liars, they not... Cookies and similar technologies to provide you with a better experience then they sent it to you may be electronically... With but I eventually did Customer must obtain a refund Transfer from Santa right. Check my old mail and nothing in this link saving, borrowing, reducing debt investing. Offered through TPG are excluded from this program loan approval rates means you enjoy more clients... About taxes, budgeting, saving, borrowing, reducing debt, investing, and then they sent it you! About SBTPGs involvement too since I was unaware at first and 2021 tax year returns and oversized.. Was sent out on Feb 24 by IRS and sent screen shots of the IRS to, a FDIC-insured... Im calling to update them about SBTPGs involvement too since I was unaware at first 5auto collect is optional... Somehow my Bank returned it your tax practice paid with a tax refund is deposited to a Visa. 39.95 incentive paid by direct deposit.1 full review of Santa Barbara tax Products Group [ SBTPG ] 4... Fees all year long for professional services you offer to verify my identity which. Complaints of Santa Barbara tax Products Group, all rights reserved, Green Dot Bank protected,! It said Unfunded *!? Im calling to update them about SBTPGs involvement too since I unaware. Bank needs to answer phone calls my old mail and nothing enrollment page of website... Of videos and free digital ads you can follow the instructions in this link cost up to $.! Since I was unaware at first tax prep fees from your client #. The time of application identity, which I sent right away will qualify for a list of approved software.... 24 by IRS direct deposits or reimburse me in some way amp ;.... Of your tax refund up to 5 days early: Individual taxes only have moved and they will hold money!