But if you calculate Marriott points to be worth . We got our keys, but the front desk agent just gave us a bunch of papers and didm;t explain anything to us as of what's on the resort, she didn't mention the ''coupon book either'' she only gave us our keys and asked us if we were celebrating anything(which we had email the resort ahead to let them know if was our honeymoon) she gave us our keys and sent us our ways. Grand Palladium R, Asst. I didn't calculate well enough, but the perks still don't offset the $228 per booking, and considering that people mention RCI is like a timeshare company, blackout dates and fees might be more trouble and cost than it's worth. Immediately we went back to the office in White Sand hotel to cancel it. Although I read a lot of bad reviews about this property I still went on with a positive mind so here is my review!The grounds of the resorts are great, they keep it very clean and my rooms was clean on time every single day!We got there and got greeted and welcomed with some fruit punch drinks, the check in process was quick and easy, we arrived there around 3:15pm or soplease be aware THIS RESORT IS NOT IN MONTEGO BAY!! Room Tip: Building 26 and 28 are closest to the main pool and beaches. Stayed in Building 28 room 2815 to be near the Member Club. We quickly alerted our credit card company and disputed the charge. Fifty percent is due at signing and the balance can be paid off monthly at zero percent interest. Wyndham Destinations, the worlds largest vacation ownership business, launches new club brand identities, and shakes up timeshare with urban resort openings and evolution across the company. In response, you received a letter that agreed Palladium would not fight the credit card dispute. Much improved from 2014. Onboard offers from leading cruise lines. You'll receive a membership card and a login for the company's website, which promises you special negotiated rates on travel. the food is horrible!!!!!! more. As for what the "membership" actually gets you, in many cases, it's JUST the lodging. Overall, the Grand Palladium scored a 5 out of 10. We were approached at the reception desk by carmen when she went through everything that we were to get here at the Royal Suites. The resort is beautiful, just like the pictures. We then upgraded this year for another 6500$ to add another 10 weeks to upgrade our 1 week plus a second week in TRS. If what you want are a more intimate atmosphere and personalized treatment, we offer you TRS Hotel with an adults only concept. (not staying at Ambassador Suites) who want to go to Chic Cabaret & Restaurant will cost $80 USD, which you can pay with your Palladium Money, the $ 20 USD reservation fee per . We are taking our kids on a styling vacation and high end suites. The company gets them group rates, so they usually pay less for memberships and fees than vacation club members. We sign up for the 10 years package and paid over $2000.00 usd in June. The sports bar was a great place to watch sports and play pool. It is important that our guests have a grand vacation and it is great to know that you enjoyed your stay. Be prepared to be guilted about accepting the free cruise without also considering the club. We hope to be able to welcome you again to our hotel, in order to provide you with a better experience.Yours sincerely,Ingrid Slater-FinlaysonAccommodations Division. SO IT IS FAR FROM EVERYTHING!!!! Hyatt Residence Club. Timeshares are not a financial investment, so its important to keep your expectations realistic. the service fee will cost $17 US dollars per delivery. My husband and I soon realized that the . They had a jerk hut were you could get proper jerk chicken but depending on what part of the resort your staying in its a long walk or you can catch a shuttle bus. If you can claim your free cruise or vacation before the action starts, so much the better. Login. No need for a club membership. Forums Unofficial Palladium Main Forum. Press question mark to learn the rest of the keyboard shortcuts. As we are deeply committed to achieving our guests total satisfaction, your opinion is very important to us. Tip #1Do not go during the hottest months of the year. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit. Redeem your Rewards points for stays in various hotel brands belonging to the Palladium Hotel Group. It's like EVERYONE is always asking for money, I don't mind tipping as long as I got a great service but I refuse to tip otherwise!! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-87867477', '');}, 'log_autolink_impression');Grand Palladium in Jamaica for our third time. Book Grand Palladium Colonial Resort & Spa, Akumal on Tripadvisor: See 9,448 traveller reviews, 9,902 candid photos, and great deals for Grand Palladium Colonial Resort & Spa, ranked #9 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Its possible to leave a travel club, but the combination of dubious benefits and one-sided contracts means that the best course of action is not to join in the first place. But why cant I get a refund? This is how to do it, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now, The ultimate passenger guide to Lyft, Uber and ridesharing. she even organized my shoesI left tips because she did some an amazing job. Palladium Travel Club. CHECK IN: Upon arriving to the resort, it was a madhouse in the open-air lobby. Join our community, read the PF Wiki, and get on top of your finances! Does the contract have any cancellation instructions? There are The travertine floors were beautiful and the furnishings were a mix of modern and British Colonial. But dont be confused. However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost. I have never eaten a fried egg COLD!! The chicken was perfectly spiced and cooked on the open grills, and the hot bbq sauce was amazing. Keep in mind that it is a Category 5 hotel, meaning award rates start at 30,000 points for off-peak awards, 35,000 points for standard awards, and 40,000 points per night for peak awards. Its true that airlines, cruise lines and hotels discount their products, and often aggressively. I have stayed in different properties in different countries and this is by far, the worst service I have ever experience!!!! Got private Taxi to resort from airport. If you drive in the United States, you probably need an. When we left, they still had not gotten their dinners. So I called them to cancel since this had been the second insult from them to us back to back. The pools, saunas, and other amenities of the spa were very nice. Vrbo took my $1,270! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. THE PROPERTY: The Grand Palladium is a sprawling property that is split into two resorts with the Lady Hamilton side on the left, and the GP Jamaica side on the right. We waited 30-40 minutes between courses. They claim to be in business for 40 years, but it comes to customer service, I do not think is all there. !Alot of us spend a lot of money going on this vacation and we want to receive nothing but great service!! It is a high pressure sales strategy once in their sales office. And then theres the free vacation or cruise. In other words, the promised savings a travel club offers either violate a contract or, more likely, it doesnt exist at all. We bough one to cancel it 10 days later. The significant difference between RCI Points and RCI Weeks is the length of stay: RCI Points members may book exchanges as brief as a single-night stay! Palladium Travel Club, which offers access to other Palladium resorts. Contact the Palladium Travel Club : From USA : 1 877 296 9330 From Canada : 1 877 287 0724 From Mexico : 01 800 836 7256 From Europe : +52 984 873 4801 Palladium Travel Club (official site) Request for transportation Transfers/tours Travel Club Contact Emails Payments collections@palladiumtravelclub.com Pay Prior to Your Arrival Options The food was okay but not really Jamaica, they seem to cater more for the American visitors, American style food. Your case is yet another reminder to pay close attention to the details in your sales presentation and review the contract carefully before you sign. Ive fielded numerous complaints from travelers who believed they had received a legitimate offer, by mail, of either a free cruise or vacation in exchange for attending a presentation for a travel club. Actually when I see those salespeople at breakfast with the guests, it gives me the chills. The Jerk Hut is an AAA++ hidden gem.SPA: I had two massages while I was there. The room itself was A+.FOOD: The resort is an all-inclusive resort (ie, food and alcohol included.) I am not sure if is a cultural thing but it's pretty bad!! For us, it just wasnt worth it. Did we mention it's free? The family and I were thinking of going in May. Memership fees can be outrageous. Travel clubs are membership programs that provide their members access to a number of travel related services including accommodations, airfare, amenities, discounts to car rentals, discounts to nearby attractions, and more. In this case, a Marriott Bonvoy point is worth 0.7 cents. Dear Courtxxxxxxx,Greetings to you our valued guest. Once youve jumped through all the hoops to collect the free vacation, chances are you will have spent more money than if you had simply booked a cruise the old-fashioned way plus, you might be a member of a useless travel club. In other respects, these travel clubs are identical to their U.S. counterparts. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Travel | EXCURSIONS: We booked two excursions through the resort. First off I have been a member for 6 years now. Book Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 11,589 traveler reviews, 10,412 candid photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. When first became members, we got the Blue Travel Club bracelet, then my wife and I went to Royal Suites for a drink and we got kicked out by a lady name Carmen, she told us that we were not priviliged enough to be there. Palladium Travel Club rewards your loyalty and preference with exclusive benefits to make a difference: Complementary transportation from and to the airport Private Check-in for members and member-service line available during your staying Exclusive areas for members use only VIP treatment at Zentropia Spa & Wellness Center, including: Book Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 13,286 traveller reviews, 10,844 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Please do not hesitate to contact us if you need anything.Best wishes. On the second night, we went to have breakfast at the buffet again COLD!! 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