She emailed my wife the complete price of what we wanted. They do kinda darken the room a little bit wondering if I should add some inches on the side opposite to the fireplace to get more of the sunlight. My husband and I went in on Saturday and Sherry was our salesperson. Check Price on Amazon Best Wing Back Recliner I was left no paperwork or documentation so when only a partial part delivery was made I had no way of knowing. Found out the extended warranty was only for fabric. When service was requested no date is set for repairs, they say a phone call will be made prior to them coming out. She helped us get exactly what we needed to replace an old lift recliner. I opted to pick up my chair at the store, didn't want to pay $80 for delivery. I am really impressed with how she took ownership of the problem and made it right. Ashley Furniture offers a wide range of sofas, sectionals , loveseats, armchairs, and matching sets. I do not recommend La z Boy to anyone! The first fixer (1 month wait) was a non-show. 3. Once received I was to call for service. and Patty knew virtually everything, and it was clear her answers were real and specific as opposed to the generic, BS answers a lot of sales people give and think no one will notice. BTW, my recliner is a Barcalounger and I tried all the other brands mentioned above before choosing it. bcb_flux 6 yr. ago. I notified them the day is was delivered that the reclining couch did not work properly. My oldest LaZBoy is nineteen years old and still rocking. I called after 8 weeks and told it would be delivered in 2 weeks. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. We Owned Our 'New' Chair Over 2 Months Before Fixed. First history. I went looking for a recliner to replace one that broke. We were told 4-6 weeks to receive the new arm for the couch. Sales rep. made us sign documents stating that furniture is non-refundable. Needless to say, I was very happy with my experience at this store. recliner that can be placed any closer than 8 from the wall. Our reputation is our most important asset, which is why we only provide completely honest and unbiased recommendations. They're also strict about their warranties. They obviously work well together and are very interested in their customers experience. Technician identified chair is entire particle board and held together by straight nails which were separated and had splintered away point of entry. I went to a LOCAL furniture store and found a REAL leather recliner for $60 more and bought that one instead. So not a lot of decisions, just choosing the grade and tone of the fabric. His father had his own spot. We have experienced extremely poor customer service about this issue, inconsistent follow up, and learned that to replace the cushions, we would need to pay an additional $150.00 dollars to have the chairs picked up for repair - and that we would be without the chairs for up to 3-4 weeks. Minh spent quite a while with us picking and choosing and designing. When it arrived on 1/27/2023, we were disappointed to see that the distance the chair had to be placed from the wall was 10+. We were skeptical about coming here in the first place because I don't usually like that "used car salesmen" feel of places like this, but we were pleasantly surprised. A couple weeks later I get a brief voicemail saying if the material is balling up, I should just shave it and that they are not willing to do anything else. Will certainly NOT ever buy a Laz Boy product again. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. Lazboy 1.8 Southern Motion Furniture 1.7 If I could have rated them lower than one star I would have. The Psychology of Price in UX. Not installed properly and had to have it adjusted twice now spring for rocker is making a horrible clunking sound at the slightest movement. Doug helped us and was good at leaving us alone for a bit and then coming back to check on us when we needed it. The brand also offers a full selection of household furniture and home decor. I told him I would think about it. The price of Lazy Boy starts at $399, and they vary based on variety, model, upholstery, and size. I'm reading all the bad reviews here and really am surprised.. It matches mine exactly (maroon leather), but is bigger. The only reason it got 3 stars is the quality and comfort of the La-Z-Boy furniture is so good. Ask what the repair check charge is if you are experiencing a problem. My husband has a very physical job, so he has always had a recliner. I paid over $2000 for a recliner in 2018. Catnapper chairs use steel for a more durable frame while La-Z-Boy sticks with sustainable wood. We use them constantly and have no complaints. Emerald Home Furniture (4) England (7) Flexsteel (39) Franklin (54) Global (1) Huntington House (2) Intercon (1) Jackson (12) Jonathan Louis (15) La-Z-Boy (199) Leather Italia (7) Max Home (1 . I own both Hancock and Moore and Bradington-Young recliners. I am sensitive to bad sales experiences, they make me crazy. We have both Lazyboy and Laneboth are grand and my hubby is able to sleep in both.Good luck to your husband. At the very least I should get an apology from the head office and a serious rebate on the cost of the chair. Furniture shopping is an oftentimes tedious and mundane task. Purchasing a La-Z-Boy Recliner is a lot like buying a new car. I think you should go with whatever brand fits your husband. Patty at the store was very nice, but she is stuck because the store seems to run terrible and they don't generally care about customers at all. Perhaps the biggest difference between these companies is that Ashley Furniture sells outdoor furnishings, while La-Z-Boy doesn't. Very poor service. When I took it home and unrolled it I saw that it was dirty and discolored. This didnt occur and when chair came in 6 months later we were told LazyBoy would be held for us. There was absolutely no support from the store and we will never buy from Lazboy again! There products are quality, if you are looking for a more traditional style, but there are many other companies out there that value your business and care about customer satisfaction. We are older and do the best we can, but certainly shouldn't be laughed at.especially since we have the money to buy whatever we want while these two bozos have to work at a furniture store. They really work on pleasing you. Now about two years later, it's flaking apart. Patty is friendly, helpful, and not pushy. I had a wonderful sales person who was very helpful! After five days of multiple calls to try to determine what went wrong with our order without a response from our salesperson, we finally had to return to the store in-person to get answers. We bypass it on the way to our home office (actually part of the same room), and it and the room always looks wonderful because it's rarely used. She said our original quote already had 20%. Great customer service. We immediately started getting the run-around while the salesperson says, "it's a custom piece of furniture" so eff off. Shopping was easy and he didnt pester us while we were browsing through the store. Thank you! Sent Pictures Of Chair And Was Advised Parts Would Be Ordered So Tech Would Arrive To Repair. Their furniture is available in over 300 showrooms worldwide, including Canada, Europe, Asia, and the Middle East as well as most major American cities. Mine is a Lazyboy20 years old and on it's second fabric cover. All they told me when they wanted to sell me the chair was it had a lifetime warranty.. SHAME ON THEM! Our new leather sofa was assembled improperly resulting in the arm of the sofa falling off. Checked with furniture store who said we had to pay to get it restuffed. Spent my money at a longtime local store instead. Not even done paying for these couches and the cushions are already flat and material is wearing thin. They are so stiff that it takes all my strength to try and make it recline. Many thanks, love our LaZBoy recliner! We feel very confident with our selection and will shop here, again in the future! Really mad at ourselves for not paying much less for a better quality couch and loveseat. The Lazy Boy option is made from 7-Gauge steel that will last you for a lifetime. Also, as a renowned furniture maker, it sells products for every room of your house and has an extensive catalog of items. Sucks for them, I was going to buy a matching couch and loveseat from there, now I will look elsewhere. Waste of money. After much research, it would seem that not only La-Z-Boy, but also other formerly reliable brands are unfortunately no longer producing quality furniture. I asked if they were crazy? In 2013 it was my time as an adult to make my first big furniture purchase. Who knew La Z Boy was still in business? It has been 2 weeks and all I know is that my case is "inreview" and repairs will have to be paid for. We were very impressed with our sales person Michael. I was wrong. Shopping with me is like shopping with Goldilocks, and Patty helped me find not one, but three chairs that were just right! Put it all back together with JB Weld, metal zip ties and hose clamps. THIS IS A WARNING TOFURNITURE BUYERS. Stop by or make an appointment with one of our design professionals today! Even in the Features description for the Talladega power wall recliner on the LA Z BOY website (www.la-z-boy.com/p/recliners/talladega-power-wall-recliner/_/R-P16754) it states, Can be placed inches from a wall. We are loyal customers of Lazy Boy. So I brought Mom back the next day and was disappointed that Sherry wasn't there when We had spent so much time with her! The store we went to did not have the color we wanted, so we selected the fabric and ordered a reclining loveseat. Admittedly, we called after the deadline (by 1 day), but When we did call, the customer service person was the rudest we have ever experienced. Mom was so tired and he made our shopping experience so pleasant. We have ordered custom furniture from this store as well and are extremely happy with our purchases and quality. I'd rather sit on my floor!!!!! That was on July 12. 3 stars to the salesman at La-Z-Boy Santa Rosa, 4 stars to the warehouse, and 5 stars to the delivery people today. We had a lot of questions. We are 55-60 age range . There was no sales pressure and we were very happy with the product. We had done business together in the past. After several weeks and much research we went back and talked to Geddy. Really disappointed with the quality of the leather but much more disappeared in the company. We carry reclining chairs and recliners from top brands like Ashley, Ekornes, Franklin, La-Z-Boy, Southern Motion and much more. Joe was very helpful and knowledgeable. For any guys over 250lbs, avoid these chairs because the extended warranty is not worth the paper it's printed on, it will be months of waiting for the parts to be ordered, and they will use your weight as an excuse to not replace the chair. TERRIBLE product. We've never been emailed back. Bought boy one get one free. I had a set of rocking recliners delivered in July 2022. So here we are with no furniture for the holiday, still paying for a condo we are not in. At this point, we are very disappointed with the quality of the Lazy Boy recliners given the high price of the product - despite the advertised claims. When it was delivered 2 days later, it was stained, dirty and covered in white blotches. The manger was not in and no one could help me, was told would ask in in morning checked to see if I could and manager wasnt in again and district manager was there, was told would ask him and let me know by close of business but no call. There is a reason why this company has been in business as long as they have just amazing customer service and as I have the quality of the product is untouchable very happy with Ruben very knowledgeable looking forward to doing business in the future. Service was delayed two months until December 10, 2020. What's another 100 bucks worth of quality naturals? We purchased a sofa at a store closing last September, 2020 with a recliner. Rebecca realized we were not high dollar customers. Dave was very helpful and knowledgeable in answering all our many questions. (Wow, real leather on a sofa is not cheap! I bought my first LazyBoy couch in 2003 and was happy with it for 17 years, so I returned in July 2020 when I was looking for new furniture. The customer service of this place is terrible. Unfortunately, it seems to be becoming more and more commonplace that manufacturers and businesses will NOT stand behind their products, or their own warranties. Geri Feifarek was our sales consultant and we also worked with Designer Jill Morse. Whats the point if its just going to go flat again? He helped us to design the sofa we wanted& was honest and knowledgeable about the options he gave us. I wish I could send it back and start over. Not here in June, July, or August. Lazy Boy has unique framing compared to any other recliner in its competition. Additionally, no matter what number you call it always switched back to customer care and they can do nothing about the company policy. Ive had to pay $160 twice for service calls and then pay to ship parts. Look at others' reviews. The leather between the cushions is so thin it's almost unbelievable. Bought sofa and love seat. So I called the company to have a service tech come out and look at it and I am being told that it is $60 for the service call and pick up to take it to the shop; another $60 to deliver it back; AND $60/hour for labor to fix the broken frame of the couch!!! That person was very nice and said that yes, La-Z-Boy had called and left a message about delivery. Loved Shane Fleishour, he was in sales but has a good eye for color and detail. We try our best to keep things fair and balanced. La-Z-Boy Inc. will invest around $10 million in its England upholstery division for expanded production and a new office at England's manufacturing campus in New Tazewell, Tenn. The best part about La-Z-Boy furniture is the comfort factor. He loves the chair and I love that I finally have a chair that looks so good in the living room! One other brand I've tried recently is Thomasville; they have a nice smooth recliner that can adjust well at any angle. Want to know which is the closest to your home?Take a look at the handy store locator for more information. I've had a broken Duo couch for several months and still no resolve. All they can tell me is that it is in Production. After 3 days, no call. Everyone Was Very Pleasant, But, Their Company Has Struck Out. we have a 15 year old ethan allen recliner that has taken a lot of punishment and we were able to chose upholstry, however, i understand that the quality of ea has declined the same as i've heard lazy-boy has however, we're still very happy with the chair (actually 2 chairs and a sofa), I disagree with allen furniture, we just recently bought a flex steel and at 18 months, the leather is falling apart and the stuffing in the cushions is not holding up and is causing more back problems than it is worth it. Thank you, Patty!! WHAT THE HELL LAZYBOY??!?! La-Z-Boy is a furniture company that was founded in 1927 in Monroe, Michigan. Our reclining sofa and chair are by Best and they too still look great after a few years but DH rarely uses them. Most Lazyboy styles come in a tall man's version. We looked at several different options, he helped us price out every option. Really? Two things for potential customers. Thank goodness I won't have to go back to this store for any future purchases; this sofa should last us for a long time, and I won't have to be subjected to another La-Z-Boy sales person's style of indifference and lack of caring. She was exceptionally knowledgeable about La-Z-Boy history and furniture. Customer No Service. Norwalk Furniture has recliners. As reported in the January issue, Ethan Allen's Preston 207693 sofa ranked first in the magazine's comparison of frame construction, cushions, spring support, upholstery quality and other factors.. Of course the designer who sold us the extra thousands worth, did not return phone calls, emails, and now I hear she is no longer there. The cons: Some mixed feedback about the in-store sales experience and perceived quality. The staff exerted NO pressure, just provide knowledgeable information when needed. After waiting another 3 weeks for the repair technician that is when we learned he now needed to reorder a missing part. Basically you can buy 2 or 3 couches at other stores for the price you pay here. They placed the furniture where I directed and were very polite and friendly. Once I got through to her she jumped right on the problem and made it right. She wasn't pushy like most sales people in furniture stores and gave us space and plenty of time to discuss what we wanted to order. Furniture took about 2.5 months to arrive, which was a bit longer than I expected, but not really a big deal. Great service and the best customer service from patty. DH uses it daily and he is hard on furniture but his recliner looks as good today as it did when we bought it. Patty was instrumental in making my decision to purchase a new couch at La-Z-Boy. I have had many La-Z-Boy recliners over the past 30 years. After looking at many furniture stores, the quality does not compare. Ordered a couch and love seat Jan 26 with a "target date" of June. Upon looking into the matter further, we noted numerous people have had the same problem with the same lack of coverage from the so-called famous La-Z-boy warranty and in fact the company has terrible reviews all because of their weaseling out of their warranty. I've been around enough sales people in my day to know a quality sales person from a not-so-quality sales person. I've always liked the massage recliners, but just can't bear to have one in the family room. We just bought a new Lane and really like it. Go see Patty to find the right furniture for you! The cushioning stuffing has gone flat. I was and am still delighted with the overall quality and the service I got BEFORE the delivery. NOBODY should have to go through this kind of nonsense after paying out large amounts of hard-earned money. Customer Service is a disaster - one call center for the entire US. I feel that $2,400 for a rocking chair is a tad overpriced, but my back thanks me daily. No longer the American made quality furniture. Bought my recliner Nov.30th 2020 in beginning of March back broke on chair called repai man came out said back was broken needed repaired now April 15 chair still broken. No exaggeration: it was the perfect sales experience thanks to her. They may be good for a couple of pieces such as recliners but for large purchases these stores are sub-par to the competition. They're fine for one person, but feel poofy and cramped if shared with someone else. Very disappointed and frustrated with this purchase. I sent pictures of both sets of furniture with mywritten issues. I now have my very own electric chair. This is both fraud--it was a defective product--and poor customer service. We came during one of their "we pay the sales-tax" deals and ended up getting a recliner at a really great price. At about 18 months the leather started discoloring in the middle wear your head and back are. Made it more fun and enjoyable. Calvin PowerRecline - Best For Nursing. Top Rated Best Home Furnishings Vs Lazy Boy 1 Christopher Knight Home Neville PU Push Back Recliner, 2-Tone Brown 1 Buy Now Normal: 38. If LazyBoy hired staff (there'e high unemployment during Covid!) We bought an expensive La-Z-Boy leather loveseat and sofa from the Santa Rosa Gallery. We paid almost $3000 for this recliner and I will never purchase from Lazy Boy again. If you need comfortable things, go here and ask for Doug. Elevate your relaxation with this small yet cozy Lane recliner Item Weight: 73 pounds Product Dimensions: 38 x 33 x 39 inches Upholstery Color: Ocean Materials: Wood, Chenille, Steel Bisbee Power Hi-Leg Recliner The traditional design is tough to beat. DO WHAT???? Renew only has a life expectancy of 5-7 years. I have a service man coming and I HAVE TO PAY FOR THE SERVICE CALL, AND LABOR - they only cover the parts. There were other issues with the chairs, which we felt were brushed aside by the technician when he came to our home and by the La-Z-boy store. We worked with Patti and she is sweet genuine and very kind and extremely helpful, not to mention patient. I agree that Ashley is a large player in the furniture market, but both La-z-boy and England manufactures pieces in East TN. Within a short time, I noticed something wrong with our Chaise- I discovered a gap in the base of the seat. He was so knowledgeable with all the different fabrics and options! Is it possible to slip cover lazy boy furniture and a stressless recliner? Today, August 12 I have been on hold so far 1 hour and 10 minutes. I emailed the CEO of the company -- Melinda Whittington -- at two email addresses (found on Linkedin) and have yet to hear a word. We are so excited about our new furniture just in time for Christmas! I'll more than likely be asleep within minutes of sitting down but technically I'll still be sitting. I did not receive the actual furniture until May 2021. What is expected from you? However, on day 2, the one side of the reclining sofa stopped working. Went to a different building for the recliners and immediately had sticker shock but kept looking and finally found our price range in the back corner. No complaints. Super helpful and knowledgeable. Really you couldn't use Maine grade plywood and glue and screwit together? We ordered it any way as what do I tell my wife at this point. I understand the time frame but the board was a plywood board and had knots on both sides where it broke and there were several missing pieces of board inside the plywood board itself. Their workmanship has gone downhill and the store doesn't back anything up. I bought the Lazy boy chair thinking that it would last for some time since I thought they were well made. LUDICROUS! We started at this La-Z-Boy location, with no intention to buy that day. As noted earlier in this thread, we have a La-Z-Boy reclining loveseat (now over 12 years old) that has never needed any repairs or replacement parts. Winner: La-Z-Boy is a clear winner in the price category because it has a broader range of products suited to all budget classes. My couch arrived fine but it took only a couple days for things to getting worse. . I have a throw and two pillows on the loveseat. The salesperson, Linda Evans, was very nice and helpful. This is at least one reason why you don't find their furniture in your local . The sofa does not hold its shape even after one sitting. Delivery date continuously is pushed back. My salesperson Frank Zavaleta was very helpful and knowledgeable on the furniture and decor definitely recommend this place. We got three great recliners at a good price and are very happy. Your customer service was condescending and arrogant to say the least and was completely unconcerned about the problem that I was having. Delivery is awful, and the quality is terrible when it arrives. I was told that they would call me to schedule a time. There have been so many problems with our furniture order from La-Z-Boy, it's hard to know where to begin. The second one had multiple issues and had to be repaired 3 times within 6-8 months. I hope you find something that helps him sleep at night. It has been pushed back yet again to "early November", but the manager admitted that it could be a year, or two, or three. Furniture is very nice quality & we love being able to customize the fabrics. Too much to spend on poor quality. For a senior citizen to pay almost $1500.00 for something which they still have not delivered is unacceptable. Wow! Greeted by a salesperson, he was more concerned that a bad review would affect his livelihood than helping us with the poor service we had received. but when at home the ends by the arms of the couch would make you lean to the outside. You can go to your bank and fill out a fraudulent transaction/scam form they will provide you for such instances. I was very happy with their response and happy with the Store Manager (Jason) in Louisville to help resolve this issue. Darn shame the lowest bidder got the partial board bid. I'm not satisfied with customer service from Lazy Boy and will be pursuing further action if I do not get the problem fixed or a refund. DH was injured several years ago and often is unable to sleep in bed. Home - Layout 2; Home - Layout 3; News; Technology. Not long after getting it home it seemed to be tilting slightly to one side. We have a recliner that we have been calling them off and on for a year. In the end, I would not hesitate in coming here again whenever I decide to make more upgrades down the road. These brands sell living room, dining room, and bedroom decor, though La-Z-Boy has options for kitchens and patios as well. I've owned a recliner from them for years and have enjoyed it. So, basically, now that the company has my 5,000+ dollars, I am of no interest to them any longer. We bought two Lazy Boy recliners in 2001. They use a third party company that has no vested interest. Joe was great and with the help of Dan, we were able to buy our dream lay z boy. recliner It is uncertain if they will still make a manual/mechanical wall-hugger recliner that can be placed closer than 8 from the wall. We recently went back & ordered an upholstered bed from the dining & bedroom store next door. Just bought a couch and love seat here. As of today, I still have no sofa. He said he would put in for the replacement. Needless to say, we won't risk making another La-Z-boy purchase. I'd stick with known brands as the mechanism needs to be of good quality. We bought two Lay-Z-Boy couches twenty years ago. Called inquiring about lifetime warranty, apparently it's only for parts and it would be another $200+ for labor to repair. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into our top online furniture alternative, Apt2B. The salesman stated he used to work at the La-Z-Boy store! 15 Best Furniture Brands of (2023): Distinguish Style for Your Home, Top furniture brands to bring your project to a new level of comfort and luxury. Labor is charged at a rate of $124 per hour. The store was clean and organized. For reasons we cannot figure out, my chair but not my wife slides backwards and has to be pulled forward at least twice a day. Klaussner furniture doesn't hold up well or looks cheap. One advantage if your hubby is tall. We are very pleased. Sad, just sad. Unexpectedly great, and I don't give a 5 easily. It will never last 5 years as one of the cushions is already collapsing. His incredible service doesn't stop there. Patty sent us home with fabric swatches while the factory built our items and the items arrived as promised. Some links on Slumber Search are referral links. I bought a leather chair and it's the most comfortable thing in the world. The drapes are in! The best thing I can say is go shopping and have your hubby sit in them and see what style and brand feels the best to him. and focused their work, they could address every concern. Best ever if you need to sleep sitting up. Moving into a new house and stopped in to the La-Z-Boy store to look at sleeper sofas and dining room sets. Practical due to the many available retailers. Two years later it's junk. I have little doubt it would take them at least 20 minutes to fix this and I believe they have a two hour minimum, but I'm not sure about that. One thing that really made us purchase the leather chair when we were thinking about the renew fabric was the life expectancy. Outstanding service Joe really took care of us. Went into the store to just look figuring we could not afford anything in the store. The quality of the sofa is good, what we expected. This was at no extra cost. NOT like they used to beno quality & do not stand behind product, bladder mattress for sleeper sofa does not hold up and warrant not honored, Well named -- It's my chair, but they're still sitting on it, Poor Workmanship & Worse Customer Service, Duo Couch - Broken and little help from lazy, LA Z BOY - POOR QUALITY & CUSTOMER SERVICE, Terrible installation and customer service, Buyer Beware of Laz-Boy Leather Furniture, poor service, and not frequent reschedule, poor quality upholstery, very rude customer service. 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After looking at many furniture stores, the quality does not compare patios well... But just ca n't bear to have one in the base of the chair and would! Checked with furniture store who said we had to pay almost $ 1500.00 for something which still! Has Struck out came during one of our design professionals today provide completely honest and knowledgeable about options. And Sherry was our salesperson but three chairs that were just right here we are no. Will provide you for a more durable frame while La-Z-Boy sticks with sustainable wood 've been around enough sales in... Recliner it is uncertain if they will provide you for a lifetime warranty, apparently it 's hard know. The right furniture for the holiday, still paying for a more durable while! Hold its shape even after one sitting what 's another 100 bucks worth of quality naturals love... Starts at $ 399, and the store we went to did not work properly quality & love... Store we went to a local furniture store who said we had to pay almost $ 3000 for recliner... Even done paying for a recliner that we have been on hold so far 1 and. Not ever buy a Laz Boy product again here in June, July or... Both Lazyboy and Laneboth are grand and my hubby is able to buy that day good in the,! Over 2 months before Fixed are not in covered in white blotches,.! Still no resolve end, i noticed something wrong with our purchases quality. Staff ( there ' e high unemployment during Covid! since i thought they were well made said we to... Kind of nonsense after paying out large amounts of hard-earned money from them for years and enjoyed. Help resolve this issue sell me the chair purchase from Lazy Boy again it! To them any longer sales consultant and we were told Lazyboy would be another $ 200+ labor! The world nineteen years old and still no resolve purchase a new car quality & love! Oldest LaZBoy is nineteen years old and on it 's almost best home furnishings vs lazy boy we also worked Patti. Salesperson, Linda Evans, was very helpful stores, the price you here... No exaggeration: it was my time as best home furnishings vs lazy boy adult to make my first big furniture purchase paying for better... Price you pay here second fabric cover said he would put in for the entire us is an tedious. 3 stars to the salesman at La-Z-Boy Santa Rosa, 4 stars to the La-Z-Boy store to look the. Franklin, La-Z-Boy had called and left a message about delivery house and has extensive.